What is CRM?
CRM stands for Customer Relationship Management. A CRM system is a tool that allows you to track communication, sales opportunities, sales team activities, order history, and much more — all in one place.
A CRM system is ideal for both small and large companies that:
-
work with multiple customers or contacts
-
have a sales team
-
want to grow and improve their sales processes
-
need clear visibility into sales activities
Whether you are a B2B or B2C company, CRM helps you organize and scale your sales
CRM = Real-time customer insights
With the right CRM system, you'll never forget to send a proposal, lose a contact, or miss a sales opportunity
You gain:
a comprehensive customer and contact database
-
visibility into communication and activities
-
lead and opportunity management
-
sales analysis and conversion tracking
What are the benefits of a CRM system?
Increased sales
More precise targeting, opportunity tracking, and faster sales cycles.
Improved communication
Every salesperson has access to the same information.
Better customer care
Personalized service and faster responses.
Process automation
Automated reminders, emails, and lead scoring.
Clear reports and forecasts
Know what works and what needs improvement.
Better team management and performance
Managers have insight into sales activities, can track performance, and set effective goals.
Who is a CRM system for?
A CRM system is perfect for companies that:
-
work with multiple customers or contacts,
-
have a sales team,
-
want to grow and improve sales processes,
-
need clear visibility into sales activities.
Why implement CRM with 26HOUSE?
We are a certified Odoo partner with over 10 years of experience. At 26HOUSE, we help companies implement CRM and ERP solutions with a focus on:
-
personalized configuration tailored to your industry and business model,
-
fast implementation,
-
sales team training,
-
reliable 26HOUSE Cloud hosting and 24/7 technical support